About Ansafone's Educational Call Center

As a call center service with a focus on educational institutuobns, we understand the unique needs of your educational institution and strive to work with you to increase the productivity of your business. We are prepared for the escalating call volume your admissions department will face during the college application process.

• We'll add volume to your admission staff without the need to buy additional equipment, create more office space, or even train more staff!
• Each prospective student will be treated with the personal attention they deserve, effectively making your educational institution the best choice for them!
• We can answer responses to direct mailing, radio, TV, and print advertising campaigns to reflect the personal care each perspective student desires.

By becoming an extension of your admission staff, we are the perfect solution to the increased call volume that comes with the college application rush. We train each call representative to fully embrace the identity of your school, college, or university with a type of friendliness that cannot be achieved through a voicemail system. Each prospective student will feel the positive impact of personal interaction simply through the use of a Ansafone telephone answering systems.

We provide the safety line linking faculty and staff to students and families during emergencies

• By keeping students and faculty in touch with breaking updates during a crisis, our text messaging alert system means the difference between chaos and order during and emergency.
• We can handle outgoing and incoming call volume seamlessly during the crucial moments of panic.
• Through coordination and organization of your incoming calls, we can contact the proper emergency units necessary while making sure that all lines of contact are open.

Be it an early dismissal or a more serious emergency, communication is paramount in dealing with an emergency and this is made possible through Ansafone phone answering service. Able to handle fluctuations in call volume, we can ensure that every important phone call is received and properly dealt with to allow you to focus on proper emergency response protocol. In addition to contacting local emergency services, we are able to coordinate early dismissals by contacting your bus services as well as families and staff through text messages and voice messages so you do not need to worry. We are the cornerstone to the flawless emergency response you work hard to prepare.

We are the helping hands to maintain the organization of your administration so that you no longer need to worry about missed phone calls and important messages

• We know that running and educational institution is a 24-hour job and we are here to step in when your day is done.
• Student housing service and facilities management issues do not follow a 9 to 5 schedule; we will keep the lines of communication open ensuring each issue receives the proper attention.
• We'll eliminate your need to hire and train extra staff during periods of overflow and absences.

Capable of providing our services to multiple departments of your school, we can connect callers to various individuals so as to provide cross-department organization. Additionally, in maintaining the function of your college or university campus after hours and on weekends, our telephone answering service ensures that phone calls are not ignored during non-office hours. By making outgoing calls as well as receiving incoming calls, keep your business running day and night.

Ansafone is the economic solution to your telephone answer service needs

• We will expand the capabilities of your administrative team without the time and stress of hiring and training new employees in the most economically efficient way!
• No need for purchasing expensive technology or programs; we'll handle the logistics necessary to get your telephone answering service up and running.
• By increasing the efficiency of your business, you will save money through proper handling of your telephone interactions to ensure maximum competence.

Colleges and universities need to develop strategies to conserve resources and Ansafone is the solution! Without hiring additional staff, which requires specific training and time spent mentoring, we will increase the size of your staff through our knowledgeable telephone answering staff. No need to worry about training, we ensure that our employees are knowledgeable in the specifics necessary to handle all of the calls received concerning your telephone interactions. All of this is accomplished at a low price that just makes economic sense!

The benefits of having a phone answering system are felt, not only by your hardworking staff, but by your clients and customers

• It is a proven fact that people respond positively to human interaction versus automated voice answering machines.
• A telephone answering service ensures that employees as well as clients are directed to the correct individual necessary for the most beneficial interactions.
• The inter-departmental communication possible through a phone answering service ensures the most efficient work flow possible to accomplish tasks necessary to the operation of an educational institution.

Through our telephone answering service system, a caller can be directed to the exact person or department they are searching for and can assist callers in figuring out the proper person or department they need to speak to in order to accomplish their goals. This eliminates the loophole some callers experience when using automated voice messaging services. In addition, staff and faculty are able to benefit from the same services a client would experience, creating a positive experience for client and faculty alike! These details exude professionalism and individual attention impossible in large institutions lacking telephone answering services, which ultimately improves the customer experience.

Phone answering services provided by Ansafone act like a team of receptionists to organize your educational institution through our large and knowledgeable staff

• Meetings, interviews, and events can be managed and organized to ensure the best communication between client and staff.
• Lectures, meetings, and other large events will be less stressful as Ansafone can receive and process RSVPs and confirm appointment dates and times
• During the high volume admission season, our phone answering service can handle RSVPs and questions so prospective students have the most positive experience possible.

Individual attention is paramount to the satisfaction of your prospective or current students. You have created the necessary marketing campaigns to put your identity out there, allow us to manage and organize the details so your vision is realized. Through making and confirming appointments, accepting RSVPs, calling prospective students to set up interviews, and generally providing a live and caring individual to handle any possible questions, Ansafone becomes a part of your team to get the job done and relieve the stresses associated with large educational institutions. We can ensure that our employees will know just what to do!

Don't sweat the small stuff! With Ansafone, each call is treated equally regardless of the time or its significance

• With 24-hour service, the maintenance call regarding a burnt out light bulb will be addressed in a timely fashion even if its past 5 o'clock!
• With a larger staff answering your calls, each call receives the proper attention regardless of its apparent significance.
• From early dismissal calls to administration overflow, we are there when things get busy!

Some say two heads are better then one. Why stop at two? With an entire team of experienced and friendly individuals focused on the success of your educational institution, you are able to take all of the weight off of your receptionists shoulders. We are capable of receiving and making calls; it is as if an entire team of receptionists are sitting at your welcome desk!