Our Education Call Center Solutions

Ansafone is prepared to accommodate your every telephone answering service need. Be it extra assistance in your admissions department, assistance coordinating your school bus system, or answering calls from prospective students, we work hard to ensure that a live call agent is there to represent your institution as an extension of your company. Each call respondent is trained and prepared will all of the information necessary to reflect the high standards of your educational institution. With the proper contact information prepared, an ability to handle important schedules, and the ability to easily relay important information, there is nothing to worry about when choosing Ansafone to pick up your extra call volume.

Are you trying to represent the intimacy of a small business in a large business environment? Ansafone is the perfect way to cultivate the personal image you wish to portray through the experience of speaking to a live representative without spending more on hiring additional workers. Ansafone will put in the work necessary to allow you to focus on increasing the success of your institution.

• Assist Online Schools: We can add that intimate and personal feel your Online University needs to boost the success of your students. By speaking to a live representative your students will have their questions answered as if they walked onto a campus and spoke to someone in person. The importance of ensuring a strong presence to your student body could not be more important in the new field of online universities. For this reason, a telephone answering service ensures that each student is treated personally without the need to increase the size of your faculty.
• Help Manage Inbound Call Increases: There is nothing more stressful and taxing to your administrative staff than cold and flu season! A phone answering service is the perfect way to deal with an increase call volume of parents calling their students out sick. Additionally, Ansafone can ease the burden caused by absent teachers by implementing and outgoing call service area substitute teachers so that you do not have to worry.
• Schedule Appointments: Although enrollment in colleges and universities has, it is imperative that each potential student is able to speak to a live representative when calling you admissions office. Without increasing your admissions staff, a business answering service increases your staff without the hassle of hiring and training. Prepared with contact information, the ability to schedule admissions appointments and relay important information to the proper people, Ansafone will help to retain your prospective students, thereby increasing the efficiency and function of your business allowing for an increase in profits.
• Emergency Response: In case of an emergency, nothing is more dangerous and stressful than a busy phone line. With parents calling in, and emergency calls going out, Ansafone can seamlessly send out alerts to students and staff about important emergency information to alleviate the panic of an emergency. An answering service such as Ansafone can mean the difference between life and death during a crisis.